Accept an invitation to an existing company
Open the administrator's invitation link. It identifies the invitation and intended email.
Accept the invitation
- Open the invitation link and check the read-only Email matches the account you intend to use.
- For an existing account, use the invitation sign-in route, enter Password and choose Sign in. For a new account, enter matching Password and Confirm password, then Create account.
- Complete any displayed personal step with First name, Surname, acceptance checkbox and Save and continue.
- On the named company’s Join screen, compare Invitation for and Signed in as.
- Select Accept invitation and wait for the company to open. Use Log out first if the displayed signed-in account is wrong.
Signing in and confirming email precede explicit acceptance. Neither action alone joins the company.
For example, an invitation to alex@example.com needs that address, not another account. Use the invitation's sign-in or reset links to retain its context.
Email confirmation alone is not membership. Complete acceptance. This joins the existing company rather than creating another.
See inviting colleagues and password reset.
FAQ
How do I accept after using the invited account?
Use the invited account, then select Accept invitation on the company’s Join screen. Signing in or confirming email alone does not join the company. See accept the invitation for the steps.